Expertise

Trusted by growth-stage B2B SaaS companies — and the private equity firms that back them

Clients choose Miller Advisors because we make high-stakes pricing decisions feel clear, practical, and executable — combining customer evidence, commercial judgment, and know-how GTM implementation to turn strategy into real growth.

Our Expertise and Proven Project Experience

"Our seasoned consultants bring decades of hands-on experience across pricing, monetization, customer research, product strategy, analytics, and commercialization."

Miller Advisors is a trusted partner with a variety of private equity firms delivering practical pricing solutions to complex commercial challenges.

400+
Pricing & growth initiatives led
20+
Years of pricing leadership experience
$10B+
Technology companies advised
Senior
Team on every engagement, always
Experience the difference

Our Know-How Expertise Delivers Results for our Clients

Deep expertise across research, consulting, competitive intelligence, and analytics is what turns a pricing recommendation into a result you can measure. Here's a closer look at the specific know-how behind every engagement.

Miller Advisors is the pricing partner our growth companies trust when the stakes are high.— Go-to-Market Operations Lead, Growth Equity Firm
01
Expertise 01 — Research

Industry-Leading Customer Insights Research

We conduct qualitative customer interviews with current, lost, and even competitors’ customers to understand value perceptions for current and roadmap features, willingness-to-pay, the buyer journey, and the other nuances needed to build a deep, segment-level understanding of your customers.

We pair this with quantitative research designed to surface value perceptions, bundle preferences, and willingness-to-pay themes. Our MaxDiff survey approach helps product teams clearly identify and prioritize the features that matter most. Our conjoint surveys are built to mirror a real online buying experience — for both PLG and SLG motions — helping teams design the most optimal bundles, thresholds, and add-ons.

  • Qualitative interviews with current, lost, and competitive-product customers
  • Willingness-to-pay and buyer journey research
  • MaxDiff feature prioritization studies
  • Conjoint analysis for bundle, threshold, and add-on design (PLG & SLG)
Greg Thomas, our SVP of Customer Insights Research, has led 400+ conjoint analysis studies over his career — for B2B SaaS companies as well as global brands including Lego, Disney, and John Deere.— Greg Thomas, MSc, SVP Customer Insights Research
02
Expertise 02 — Consulting

Pricing & Offer Design Consulting, Built for Real Implementation

Our consulting team brings best practices and hands-on know-how to every decision around pricing and offer re-design. We work in a collaborative style with our clients, so recommendations land with real alignment from your senior team — not theory handed down from the outside.

Miller Advisors was one of the first firms to identify how SaaS companies need to price and integrate MCP capabilities, and we're known for developing evidence-backed strategies that convert directly into MRR and ARR growth.

We also understand the reality and complexity teams face when implementing new pricing structures. We help teams build a sound, pressure-tested approach for migrating legacy customers to new plans — one that holds up once it meets sales, finance, and customer success.

  • Pricing & offer re-design recommendations built for senior-team alignment
  • Early expertise in pricing and monetizing MCP and AI capabilities
  • Evidence-backed strategies designed to convert into MRR & ARR growth
  • Pressure-tested legacy-to-new-plan migration planning
Scott Miller, founder of Miller Advisors, spent years in management consulting and served as Director of Global Pricing for $10B+ technology firms, leading new pricing strategy implementation across the business. From theory, to practicality, to real-life implementation — we get it.— Scott Miller, CPA, CMA, Founder & President
03
Expertise 03 — Competitive Intelligence

Investigative Competitive Intelligence

We conduct investigative competitive intelligence, including interviews with users of competitive products, to understand how buyers actually assess vendors. This surfaces the strengths, weaknesses, and opportunities that set the stage for a real market advantage — not just a features-and-pricing comparison chart.

  • Interviews with competitors’ customers and prospects
  • Buyer vendor-assessment themes and decision criteria
  • Strengths, weaknesses & opportunity mapping
  • Market positioning informed by real buyer behavior, not assumptions
Competitive intelligence only matters if it changes a decision. We connect every finding back to a specific pricing, packaging, or positioning recommendation.— Miller Advisors Competitive Intelligence Practice
04
Expertise 04 — Analytics

Pricing Analytics & Financial Modeling

Great pricing strategy still has to hold up once it meets real customers and a real P&L. We model the margin and risk of a new plan, map how existing customers migrate onto it, and build the executable plan that lets Sales and Customer Success actually run that migration — backed by the cost-to-serve analysis, business case, and GAAP revenue recognition guidance finance and audit need to sign off.

  • New plan margin analysis, including key risk areas
  • Customer migration mapping to new plans — identifying risk, upside, and renewal cohort GTM strategy
  • Executable migration plans built for Sales and Customer Success teams to run
  • Cost-to-serve analysis and business case development
  • GAAP revenue recognition guidance for new hardware, software, and services offer structures
The best pricing decision is the one your CFO can defend in the boardroom. We make sure the model — and the migration plan behind it — is as sound as the strategy.— Miller Advisors Pricing Analytics Practice
Miller Advisors fundamentally changed how we think about pricing. The new commercial framework gave us an entirely different way to structure our business — not just a better pricing model, but a strategic foundation for how we monetize and grow going forward.— Chief Strategy Officer, PE Firm
Proof, Not Just Theory

Real engagements, real results

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